ACCOUNT REGISTRATION AND SECURITY
You may access and use the Services either as a registered user or as a guest user. However, not all sections of the Services will be accessible to guest users. Registered users: ZENALPHA makes certain sections of the Services available to You only if You have provided ZENALPHA certain required User information and created an account and a ZENALPHA ID by providing your Phone Number and signing in through the OTP you receive via SMS (“Account”). In the event You register as a User by creating an Account in order to avail of the Services provided by ZENALPHA, You will be responsible for maintaining the confidentiality and security of the Account, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify ZENALPHA of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. ZENALPHA cannot and will not be liable for any loss or damage arising from Your failure to comply with this section. You may be held liable for losses incurred by ZENALPHA or any other user of or visitor to the Services due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential. You shall ensure that the Account information provided by You in the Services’ registration form is complete, accurate and up-to-date. Use of another user’s Account information for availing the Services is expressly prohibited. If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or ZENALPHA has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ZENALPHA has the right to suspend or terminate Your Account and refuse any and all current or future use of the Services (or any portion thereof). Guest users: ZENALPHA also allows limited access to the Services for unregistered Users (also called as ‘guest users’). Such users will be able to browse the landing pages of the Services in order to determine if they choose to register for the Services.
USE OF THE SERVICES
You agree and undertake that when using the Services, You will not:
defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; conduct or forward surveys, contests, pyramid schemes or chain letters; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; any information provided by You on this site shall not be misleading in any way; use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Services, or in any way reproduce or circumvent the navigational structure or presentation of the Services, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Services; reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Services.
PAYMENT & REFUND
You shall be responsible for payment of all fees/costs/charges associated with the Services availed or to be availed from Us and You agree to bear any and all applicable taxes cesses etc. levied thereon. All major Credit/Debit Cards, RTGS/NEFT Transfer are all acceptable methods of payment through the payment gateway Razorpay. In addition, there may be other avenues for payment from time to time. You agree to make payment as soon as you choose to register for the Services for a predefined period. ZENALPHA reserves the right to cancel an ongoing or future Services.
No refunds shall be offered where a service period is deemed to have begun and is, for all intents and purposes, underway. ZENALPHA reserves the right to frame refund policy from time to time or case to case basis.
THIRD PARTY CONTENTS
When You use the Services or send emails or other data, information or communication to Us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or by such other mode of communication, electronic or otherwise.
INTELLECTUAL PROPERTY RIGHTS
The Services are provided on an “as is” basis. We do not make any other representations or warranties of any kind, express or implied, including without limitation that the Services will meet Your requirements, will always be available, accessible, uninterrupted, timely, secure, or operate without error.
LIMITATION OF LIABILITY
You shall not assign or transfer or purport to assign or transfer the contract between You and Us to any other person.
GOVERNING LAW AND JURISDICTION
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Shreyas Bhosale
Address: Future Towers, Amanora, Pune , 411028
Phone: +91 9393068080
Time: 3.00 pm – 4.00 pm